All, Research, Tip of the day, Web design
Here’s a common mistake marketers and web designers make: they jump right into a list of things they want to change. This is a bad idea. Instead, gather feedback about what’s working with your website (and what isn’t). Survey website visitors Look at heatmaps Email...
All, Research, Sales, Tip of the day
Ask the following questions on your website (e.g. product or checkout page) or via an email survey. If you didn’t sign up today, what stopped you? Where did you first hear about us? What’s the one thing that almost stopped you from buying? What information is missing...
All, Research, Tip of the day
Ask your customers these questions (either in your members area or via an email survey). What are your 3 favorite things about our product? What are 3 things we should improve about our product? Did you look at any other solutions? If so, which ones? And what made you...
